Privacy Policy

We at Runway AI Online (the “Company,” “we,” or “us”) are committed to safeguarding the privacy of our users. This Privacy Policy explains how your Personal Information or Usage Information will be collected, used, shared, stored, protected, or disclosed by our service (including https://runwayai.online). This Privacy Policy applies to the website developed by us and the services provided to you by the Company from time to time (“Services”). By using our Services, you agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of this Privacy Policy, you are directed to discontinue accessing/using our website in any way. We strongly recommend that you read this policy carefully before using our services.

Why do we collect your information?

We collect information about you for the following general purposes:

For registration and to manage your account, including facilitating your access to and use of our Services.
To communicate with you, including providing information about our services.
To enable us to publish your content, such as reviews or forum posts (if applicable).
To respond to your inquiries.
To prevent potentially prohibited or illegal activities.
To enforce our Terms of Use.

Collecting and Using Your Personal Data

When you visit or use our Services, we may collect information about your device. This may include:

IP addresses.
Device identifiers (such as unique identifiers assigned by manufacturers).
Technical information about your device (such as type of device, web browser, or operating system).
Geographic location (if you have enabled location services or as determined by your IP address).

We also use cookies and similar technologies to recognize your browser or device and to collect information about how you use our Services. Cookies are small files stored on your device that help us improve your experience. You can manage your cookie preferences through your browser settings, but disabling cookies may limit some features of our Services.

Please note that this Privacy Policy does not cover the use of cookies by third parties. For more information on our cookie policy, please see [link to cookie policy, if available].

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address.
First name and last name.
Address, state, province, ZIP/postal code, city.
Usage and content generation data.

Use of Your Personal Data

We may use your Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage your account and registration.
To fulfill contracts and provide services you have purchased.
To contact you regarding updates, security, or other important information.
To send you news, offers, and information about our services, unless you opt out.
To manage your requests and inquiries.
To deliver targeted advertising and measure its effectiveness.
For other purposes such as data analysis, trend identification, campaign evaluation, and service improvement.

To whom do we share your information?

We do not rent or sell your personal information. However, we may share your Personal Information with third parties as described below:

Third-party vendors: We use third-party vendors for services such as analytics, customer support, marketing, payment processing, etc. These vendors may collect information on our behalf and are restricted from using it for any other purpose.
Corporate affiliates: We may share information with our parent company, subsidiaries, or affiliates, who will handle it according to this Privacy Policy.
Business partners: If you use optional services provided by our business partners, we may share your information with them. Please note that we do not control their privacy practices.
User profiles and submissions: Certain information you provide, such as your name, location, or uploaded content, may be visible to other users or the public, depending on the settings you choose.
Affiliated websites: If you were referred from another website, we may share registration information with them. Please review their privacy policy.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Legal requirements: We may disclose your information if required by law or in response to legal processes.

Retention of Your Personal Data

We will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may also retain your data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

How do we protect your information?

We are committed to protecting your information. We use industry-standard security measures, including administrative, technical, and physical safeguards, to protect your personal data from unauthorized access, use, or disclosure. While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your data.

What happens when you use our Services from outside your region?

If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Services, you consent to the transfer of your data to the United States and its storage and processing there, in accordance with U.S. privacy laws, which may differ from those in your country.

Data Security

We have implemented robust security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. Access to your data is restricted to authorized personnel and third parties who need it to provide our services. They are contractually obligated to keep your data confidential and secure.

In the event of a data breach, we will notify you and the relevant authorities as required by law.

Email Marketing

We may use your Personal Data to send you newsletters, marketing materials, and other information that might interest you. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or by contacting us.

[If using a specific email service provider, include their privacy policy link, e.g., SendGrid’s privacy policy: [insert link]]

Payments

For payment processing, we may use third-party services such as Stripe. We do not store or collect your payment card details; this information is handled directly by our payment processors, who adhere to PCI-DSS standards for secure payment handling.

You can review their privacy policy at [link to payment processor’s privacy policy, e.g., Stripe’s privacy policy: https://stripe.com/us/privacy]

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We process your Personal Data based on the following legal bases:

Consent: Where you have given us permission to process your data for specific purposes.
Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where we are required by law to process your data.
Vital interests: Where processing is necessary to protect your vital interests or those of another person.
Public task: Where processing is necessary for us to perform a task in the public interest or exercise official authority.
Legitimate interests: Where processing is necessary for our legitimate interests, unless overridden by your interests or fundamental rights.

We will inform you of the specific legal basis for processing your data when we collect it.

Your Rights under the GDPR

If you are in the European Union, you have the following rights regarding your Personal Data:

Right of Access: You can request access to your Personal Data and receive a copy of it.
Right of Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your Personal Data, subject to certain exceptions.
Right to Restriction of Processing: You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request that we provide your data to you or a third party in a structured, commonly used, machine-readable format.
Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If you have given consent for us to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

CCPA Privacy

California Privacy Rights (CCPA)

If you are a California resident, this section provides additional information about your privacy rights under the California Consumer Privacy Act (CCPA).

Sources of Personal Information

We collect personal information from the following sources:

Directly from you (e.g., through forms, preferences, purchases).
Indirectly from your activity on our Service.
Automatically (e.g., through cookies).
From service providers (e.g., analytics, advertising, payment processors).

Use of Personal Information

We may use or disclose your personal information for business purposes, such as:

Operating and improving our Service.
Providing support and responding to inquiries.
Fulfilling transactions and providing products or services.
Complying with legal obligations.
Internal administration and auditing.
Detecting and preventing fraud or security incidents.

If we decide to collect additional categories of personal information or use your information for materially different purposes, we will update this Privacy Policy.

Your Rights under the CCPA

If you are a California resident, you have the following rights:

Right to Know: You can request information about the categories of personal information we collect, the sources, our business purposes, and third parties we share it with.
Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out: You can opt out of the sale of your personal information, if applicable.
Right Not to Be Discriminated Against: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us using the details below.

Prohibited Activities: Fake Reviews and Misleading Promotions

We are committed to maintaining transparency, integrity, and ethical content generation. As such, we strictly prohibit the use of our platform to generate, distribute, or publish deceptive, misleading, or fraudulent content, including fake reviews and unethical promotional materials.

Prohibited Conduct

Users may not use our platform for the following activities:

False or Misleading Reviews: Creating or distributing fake, exaggerated, or misleading reviews about a product, service, business, or individual.
Undisclosed Endorsements: Generating testimonials or promotional content without proper disclosure of material connections, compensation, or sponsorship, as required by advertising laws.
Manipulative Marketing Practices: Producing content intended to artificially inflate ratings, rankings, or reputations through dishonest means.
Defamatory or Deceptive Content: Publishing false or misleading claims that could cause reputational or financial harm.
Regulatory Non-Compliance: Engaging in content creation practices that violate laws such as advertising regulations or consumer protection laws.

Enforcement and Consequences

We reserve the right to suspend or terminate user accounts that violate this policy. We may also report fraudulent activities to relevant authorities or affected platforms. Users engaging in deceptive practices may face legal consequences under applicable laws.

Personal Information of Minors

If you believe that a child under the age of 13 (or 16, depending on jurisdiction) has provided us with personal information, please contact us so we can take appropriate action, such as deleting the information.

Links to Other Websites

Our Service may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date at the top. We may also notify you of significant changes by email or through a notice on our Service. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [support email, [email protected]].